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Review score:
9.3

Very good

Review score

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Hotel description


Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 318 for adults and HKD 159 for children (approximately)
  • Valet parking fee: HKD 450 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Property Location

With a stay at Grand Hyatt Hong Kong, you'll be centrally located in Hong Kong, steps from Hong Kong Convention and Exhibition Centre and 7 minutes by foot from Hong Kong Academy for Performing Arts. This 5-star hotel is 0.9 mi (1.5 km) from Bank of China Tower and 1.4 mi (2.3 km) from Central Ferry Piers.


Rooms

Make yourself at home in one of the 542 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep
soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free international calls.

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Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and an outdoor pool. Additional amenities at this hotel include complimentar
y wireless Internet access, concierge services, and babysitting/childcare (surcharge).

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Dining

Enjoy Chinese cuisine at One Harbour Road, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee.


Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.


Recreation

The Grand Hyatt's 11th-floor health club includes five fitness studios with cardiovascular and conditioning equipment. The outdoor area of the club offers an 50-meter heated pool, a 400-meter jogging track, golf driving range, two squash courts, and two floodlit tennis courts. The recreational activ
ities listed below are available on site; fees may apply.

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Spa

Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers lavish private rooms with en-suite bathrooms. The spa provides facial and body treatments using Carita and June Jacobs products.


Amenities and services

  • Bar/lounge
  • Babysitting or childcare
  • Elevator/lift
  • Outdoor pool
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 542
  • Number of floors - 36
  • Airport transportation (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Parking (surcharge)
  • Breakfast available (surcharge)
  • Garden
  • Poolside bar
  • Coffee shop or café
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms 22
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Children's club
  • Designated smoking areas
  • Airport transportation
  • Tours/ticket assistance
  • Free WiFi
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Year Built 1989
  • Number of restaurants - 9
  • Number of meeting rooms - 22
  • Golf course on site
  • Tennis on site
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Valet parking (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 3
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)

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This amenity is payable at the hotel.


Payment options accepted by the property

American Express, Diners Club, JCB International, Mastercard, Visa


Check-in and check-out information

Check-in time starts at 2 PM. Check-out time is Noon.


Pets

Pets not allowed

Only service animals are allowed


Other

Union Pay

Review score: 9.3 Very good

Service

92 /100

Bar

91 /100

Cleanliness

90 /100

Wellness

90 /100


Pool

89 /100

Location

85 /100

Room

81 /100

Amenities

81 /100


Food

80 /100

Vibe

79 /100

WiFi

78 /100

Breakfast

78 /100


Value

62 /100

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