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Review score:
9.6

Very good

Review score

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Hotel description


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between HKD 250 and HKD 300 per person (approximately)
  • Airport shuttle fee: HKD 1200 per vehicle
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Property Location

With a stay at The Upper House, you'll be centrally located in Hong Kong, steps from Pacific Place and 15 minutes by foot from Hong Kong Academy for Performing Arts. This 5-star hotel is 1 mi (1.6 km) from Bank of China Tower and 1.2 mi (2 km) from Lan Kwai Fong.


Rooms

Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Your Select Comfort bed comes with Frette Italian sheets. 42-inch plasma televisions with pay movies provide entertainment, while complimentary wireless Internet access
keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

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Amenities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.


Dining

Satisfy your appetite for lunch or dinner at Cafe Gray Deluxe, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.


Business, Other Amenities

Featured amenities include limo/town car service, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.


Recreation

The Upper House offers a fully-equipped gym with cardiovascular and weight training machines.


Amenities and services

  • Bar/lounge
  • Babysitting or childcare
  • Fitness facilities
  • Restaurant
  • Valet parking
  • Concierge services
  • Shopping on site
  • Total number of rooms - 117
  • Number of floors - 49
  • Number of buildings/towers - 1
  • Parking (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Year Built 2009
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • 24-hour fitness facilities
  • Terrace

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This amenity is payable at the hotel.


Payment options accepted by the property

American Express, Diners Club, Mastercard, Visa


Check-in and check-out information

Check-in time starts at 2 PM. Check-out time is Noon. Minimum check-in age is 18. Check-in time ends at Midnight.


Pets

Pets not allowed


Other

No rollaway/extra beds available

Review score: 9.6 Very good

Cleanliness

96 /100

Comfort

93 /100

Service

90 /100

Vibe

90 /100


Location

90 /100

Bar

88 /100

Room

88 /100

Amenities

87 /100


WiFi

84 /100

Food

82 /100

Breakfast

67 /100

Wellness

44 /100


Pool

1 /100

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