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Review score:
9.0

Very good

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Hotel description


National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.


Know Before You Go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 0 for children (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping fee: EUR 10 per day, varies per unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Property Location

With a stay at ARCOTEL Kaiserwasser Vienna in Vienna (Donaustadt), you'll be within a 10-minute drive of Millennium City and Donauturm. This 4.5-star hotel is 4 mi (6.4 km) from Vienna State Opera and 10.4 mi (16.8 km) from Schoenbrunn Palace.


Rooms

Make yourself at home in one of the 282 air-conditioned rooms featuring minibars and LCD televisions. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.


Amenities

Don't miss out on recreational opportunities including a health club and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining

Grab a bite to eat at the Restaurant UNO, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.


Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.


Recreation

Recreational amenities at the hotel include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.


Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a steam room.


Amenities and services

  • Bar/lounge
  • Elevator/lift
  • Fitness facilities
  • Restaurant
  • Concierge services
  • Total number of rooms - 282
  • Number of floors - 5
  • Airport transportation (surcharge)
  • Conference space
  • Parking (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Meeting rooms 8
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • WiFi (surcharge)
  • Free wired Internet
  • Accessible bathroom
  • In-room accessibility
  • Year Built 2007
  • 24-hour business center
  • Number of meeting rooms - 8
  • Turkish bath/Hammam
  • Self parking (surcharge)
  • Free valet parking
  • Valet parking (surcharge)
  • Computer station
  • Luggage storage
  • Terrace
  • Babysitting or childcare (surcharge)

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This amenity is payable at the hotel.


Pets

Pets allowed

Only dogs and cats are allowed


Payment options accepted by the property

American Express, Diners Club, Mastercard, Visa


Check-in and check-out information

Check-in time starts at 2 PM. Check-out time is Noon. Minimum check-in age is 18.


Other

24-hour check-in

Review score: 9.0 Very good

Location

93 /100

Service

91 /100

Amenities

87 /100

Wellness

83 /100


Breakfast

82 /100

Room

73 /100

Value

50 /100

WiFi

41 /100

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