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Review score:
9.0

Very good

Review score

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  • Hotel description
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Hotel description


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30.9 per person (approximately)
  • Airport shuttle fee: EUR 100 per vehicle
  • Nearby parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Property Location

A stay at NH Collection Palacio de Tepa places you in the heart of Madrid, within a 15-minute walk of Plaza Mayor and Prado Museum. This 5-star hotel is 0.6 mi (0.9 km) from Museo Nacional Centro de Arte Reina Sofia and 0.6 mi (1 km) from El Rastro.


Rooms

Make yourself at home in one of the 83 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall
showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

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Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge), wedding services, and a television in a common area.


Dining

Satisfy your appetite for lunch or dinner at Cuchara de Tepa, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 5 AM to 10:30 AM and on weekends from 5 AM to 11:30 AM for a fee.


Business, Other Amenities

Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has facilities measuring 646 square feet (60 square meters), including meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).


Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


Amenities and services

  • Bar/lounge
  • Elevator/lift
  • Restaurant
  • Hair salon
  • Concierge services
  • Total number of rooms - 83
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Parking (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Library
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms 3
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Use of nearby fitness center (discount)
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • In-room accessibility
  • Year Built 2010
  • Area shuttle (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • Number of meeting rooms - 3
  • Designated smoking areas (fines apply)
  • One meeting room
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Rooftop terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • 24-hour health club

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This amenity is payable at the hotel.


Payment options accepted by the property

American Express, Diners Club, Mastercard, Visa


Check-in and check-out information

Check-in time starts at 3 PM. Check-out time is Noon. Minimum check-in age is 18. Minimum guest age is 18. Check-in time ends at Midnight.


Pets

Pets not allowed

Only service animals are allowed


Other

No rollaway/extra beds available

Property Registry Number - HM:4689

Review score: 9.0 Very good

Location

98 /100

Service

95 /100

Cleanliness

95 /100

Food

83 /100


Breakfast

78 /100

Room

65 /100

WiFi

62 /100

Value

43 /100

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