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Review score:
9.0

Very good

Review score

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Hotel description


Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 per person (approximately)
  • Valet parking fee: AUD 58 per night (in/out privileges)
  • Rollaway bed fee: AUD 155 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Property Location

With a stay at Shangri-La Hotel, Sydney, you'll be centrally located in The Rocks, within a 10-minute walk of Museum of Contemporary Art and The Rocks Markets. This 5-star hotel is 0.5 mi (0.7 km) from Circular Quay and 0.6 mi (1 km) from Customs House.


Rooms

Make yourself at home in one of the 565 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

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Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site.


Dining

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.


Business, Other Amenities

Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. Planning an event in The Rocks? This hotel has 20452 square feet (1900 square meters) of space consisting of conference space and meeting rooms.


Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


Spa

CHI, The Spa uses Ila and CHI products.


Amenities and services

  • Bar/lounge
  • Babysitting or childcare
  • Elevator/lift
  • Fitness facilities
  • Indoor pool
  • Restaurant
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 565
  • Number of floors - 36
  • Airport transportation (surcharge)
  • Conference space
  • Parking (surcharge)
  • Breakfast available (surcharge)
  • Spa tub
  • Coffee shop or café
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms 19
  • Sauna
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Airport transportation
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Accessible bathroom
  • Roll-in shower
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 20452
  • Conference space size (meters) - 1900
  • Valet parking (surcharge)
  • Computer station
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace

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This amenity is payable at the hotel.


Payment options accepted by the property

American Express, Diners Club, JCB International, Mastercard, Visa


Check-in and check-out information

Check-in time starts at 3 PM. Check-out time is 11 AM. Minimum check-in age is 18.


Pets

Pets not allowed


Other

Debit cards not accepted

Review score: 9.0 Very good

Location

91 /100

Wellness

91 /100

Room

85 /100

Service

85 /100


Bar

83 /100

Comfort

83 /100

WiFi

83 /100

Breakfast

68 /100


Value

46 /100

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